Oversize 3.0 Putter Grip PU Choose Your Design Store Policies Untitled Document Thank you for shopping at GolfAugusta-NC. We sincerely appreciate your business, and want to make your entire shopping experience as pleasant and enjoyable as possible. To ensure a smooth transaction, please refer to the store policies listed below. SHIPPING DELAYS Due to current restricitons in California there is a delay on many products arriving in the US. This delay is industry wide for all retailers providing custom Taylormade and Cobra product. For the foreseable future we have listed many items with a 20 day handling time. Rest assured that when you make a purchase on one of these items we will place your order within 24 hours and our customer service staff will stay in contact with the manufacturer and keep you updated on the status of your purchase.​ Payment If you are bidding on other items, your shopping cart will be updated accordingly. Please check out when all items are in your cart. We gladly accept the following forms of payment. For the most convenient, secure, and timely transaction, we highly recomment PayPal as the preferred method of payment. PayPal Visa, Mastercard, American Express, Discover Sales Tax For shipments to North Carolina, please include 6.75% sale tax. Customer Service Here at GolfAugusta-NC, we strive to be the best golf supplier on eBay. We will do whatever it takes to ensure your satisfaction. To make your purchase as simple and easy as possible, please review our store policies. Before leaving feedback, please contact us through eBay messaging to that we may correct any problems with your order. Thank you! Returns Please use the eBay returns process for any item that you would like to return. Incorrect Item Received GolfAugusta-NC is a longtime eBay seller with a 99.6% approval rating, GolfAugusta-NC gets it right. We strive to complete each and every transaction 100% correctly. However, errors do occur. If you have received an item that you did not purchase, please contact us immediately to help us resolve the problem. Ratings Disagreement GolfAugusta-NC has been selling golf equipment on eBay since 1999, and we are confident that the condition rating is accurate. However, we understand that sometimes rating discrepancies occur. If you believe that this has happened with your item, please contact us immediately for a return authorization number. Upon return of the item, we will reevaluate the item, comparing it to the original written and photographic documentation. If the error is on our part, we will immediately issue a full refund, including the original shipping amount. Please note that the buyer is responsible for returning the product to us for reevaluation. We will reimburse all reasonable return shipping amounts if the discrepancy is due to our error. return to top Shipping Custom items take time to build, please see ebay shipping and delivery section for this information. In stock items ship within one business day. We ship exclusively with USPS and Fedex. Local pickup is available at no charge. However, sales tax applies. Condition Ratings Please use the table below for rating clubs and iron sets. Club Rating 10 New 9.99 Mint These clubs have never been played. They exhibit shop wear only. 9.5 Excellent These clubs have been played, but only a couple of times. 9 Very Good These clubs display typical wear, and have been taken care of very well. 8.5 Good These clubs display typical wear, and are cosmetically above average. 8 Average These clubs display typical wear, and retain their original look --about what one would expect to the particular model and age. 7.5 Fair These clubs have above average use, and slightly more cosmetic wear than average. They still retain their playability. 7 Usable These clubs have been used extensively, but still retain some playability. 6 Poor These clubs are not playable, and we will not sell them except for parts. Please use the table below for rating golf balls. Ball Rating AAAAA Mint Golf balls a very nearly new. AAAA Excellent Golf balls exhibit some minor marking. AAA Good Golf balls exhibit some marking, some minor scrapes, or some discoloration.. return to top FAQs Where is my tracking number? GolfAugusta-NC provides email communication along every step of the sales process, including buying, checkout, shipping, delivery, and feedback. Please update any email filters you may have in place. Please contact us at any time for any information on the status of your purchase. When will my item arrive? Please see the eBay shipping and delivery section for this information. Why don't you respond to my email question? GolfAugusta-NC provides email communication along every step of the sales process, from auction to feedback. If you have not received an email from us, please check your email filters and blockers. Why does it say regular in the title, but stiff in the description? While handling thousands of items each day, we occasionally make a listing error. If you see a listing error, please contact us before you bid to ensure the item is what you want. We certainly appreciate the chance to fix the error, and ensure the item is right for you. Can I pick up my item at Golf Augusta? Yes, you can pick up your item at our Pinehurst Southern Pines, NC store. Local pickup is no charge. However, sales tax will be applied. About Us Fastest Growing Golf Retailer GolfAugusta-NC is one of the of the largest golf retailers in the country. Thanks to our loyal customers, we are able to bring the best golf products to market at the lowest prices. We Know Golf GolfAugusta-NC is staffed by PGA professionals, certified club makers, and avid golfers. With this level of expertise, we can answer all of your questions, and find the right product for your game. We Know eBay GolfAugusta-NC brings over 20 years of online golf sales experience to the table to ensure a convenient and smooth buying experience. Golf Augusta of Pinehurst, NC Come visit us at Golf Augusta in Southern Pines, North Carolina. We are owned and operated by a PGA professional, and we have been serving the Sandhills since 1996. We always like to meet our online customers as they come to Pinehurst to play some of the best golf courses in the world. Just like our online presence, our brick and mortar store is growing extremely fast, and you just might find something not yet available online. Shop With Confidence You can shop with confidence when you shop with GolfAugusta-NC. We are a member of the Better Business Bureau of North Carolina. We know that our customers are looking for a safe, secure, and convenient shopping experience, and we work hard every day to accomplish just that. return to top Thanks for shopping with GolfAugusta-NC!